Return & Refund Policy

If a product is faulty, damaged or not as described, you can return it within 7 days of delivery.

Conditions

• The product must be unused and in its original box with all accessories.
• Please record an unboxing video — it makes claims much faster.
• Change-of-mind returns are not accepted for opened earphones for hygiene reasons.

Refunds

Approved refunds are sent by bKash, Nagad or bank transfer within 3–5 working days.